Last updated: July 22, 2024.

At Mr Trendy, we are committed to delivering your orders quickly and efficiently. Below are the details of our shipping policy, including delivery timelines, costs, and payment details for Cash on Delivery (COD) orders outside Nairobi and Thika.

Delivery Timelines

• Nairobi & Thika: Same-day or next-day delivery for orders placed before 1 PM.

• Other Major Towns: 1-3 business days depending on location.

• Remote Areas: 3-5 business days through our courier partners.

Shipping Costs

• Shipping fees vary based on location and package size. The exact cost will be communicated before dispatch.

• For COD orders outside Nairobi and Thika, delivery fees must be settled before dispatch.

Cash on Delivery (COD) Orders

For COD orders outside Nairobi and Thika, we use SPEEDAF COURIER. Please settle the delivery fee before dispatch and clear the balance when you receive your order.

Payment Details:

PAYBILL NO: 542542
ACCOUNT NO: 333417
NAME: MR TRENDY (I&M Bank)

Order Processing & Tracking

• Once your order is confirmed, you will receive a tracking number for updates.

• Our team will keep you informed throughout the shipping process.

Damaged or Missing Items

• Please inspect your package upon arrival. If there are any issues, contact our support team within 24 hours for assistance.

For any questions regarding shipping, feel free to contact our customer support team. We are here to ensure a smooth shopping experience!

Changes to this Policy

We may update Our Shipping Policy from time to time. We will notify You of any changes by posting the new Shipping Policy on this page.

You are advised to review this Shipping Policy periodically for any changes. Changes to this Shipping Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Shipping Policy, You can contact us:

• By email: support@mrtrendydesigns.com

• By visiting this page on our website: https://mrtrendydesigns.com/contact

• By phone number: +254 794 202 024